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Patient Information
Emergency Care
Sandhills Emergency Physicians and Advanced Practice Providers (APPs) provide care to patients presenting to FirstHealth Emergency Departments*. Physicians are specially trained in Emergency Medicine, and are either board certified or board eligible for the American Board of Emergency Medicine (or the American Osteopathic Board of Emergency Medicine). APPs provide care supervised by a physician.
Patient Accounts
Following your emergency room visit you will receive a bill from Sandhills Emergency Physicians, PA for the professional services rendered by our physicians, nurse practitioners, and physician assistants. You may also receive a separate bill from other providers involved in your care.
For visits that occurred prior to December 1, 2024, please call (910) 333-0118
For visits that occurred on or after December 1, 2024, please call (855) 691-9890
Payment Address
Payments for professional services may be mailed to:
Sandhills Emergency Physicians, PA
PO Box 890060
Charlotte, NC 28289
Collections
If your account is delinquent, it may have been referred to our collection agency.
For inquiries regarding accounts referred for collection for services, please contact Balanced Healthcare Receivables at (866) 460-2471.
Medical Records
Emergency department records are maintained by FirstHealth. You may request medical records by contacting FirstHealth at (910) 715-1000 and asking for Medical Records.
You can also access your medical records via MyChart on the FirstHealth website.
